Just been issued with a default notice for a home contents policy I 
cancelled by post in July.

On phoning "customer services" (will I *ever* stop laughing at that one) 
they didn't want to talk to me, spouting the DPA, as I would only identify 
myself by surname and the reference number they issued.

It occurs to me, does the UK DPA actually cover calls to India?

-- 
Regards,

Him & Her

Him & Her wrote:
> Just been issued with a default notice for a home contents policy I 
> cancelled by post in July.
> 
> On phoning "customer services" (will I *ever* stop laughing at that one) 
> they didn't want to talk to me, spouting the DPA, as I would only identify 
> myself by surname and the reference number they issued.
> 
> It occurs to me, does the UK DPA actually cover calls to India?
> 

No. That is how they get away with harassing you at all time of the day 
and night.

> Just been issued with a default notice for a home contents policy I
> cancelled by post in July.
>
> On phoning "customer services" (will I *ever* stop laughing at that one)
> they didn't want to talk to me, spouting the DPA, as I would only identify
> myself by surname and the reference number they issued.
>
> It occurs to me, does the UK DPA actually cover calls to India?


You really have only yourself to blame. Anybody holding personal data is 
required to take appropriate steps to ensure that it is not disclosed. By 
refusing to cooperate with the company they have quite correctly not taken 
action because they could not be satisfy themselves as to your identity. 
Provided the law on transferring data outside Europe are complied with there 
is nothing to stop the company doing so.

Peter Crosland

> You really have only yourself to blame. Anybody holding personal data is 
> required to take appropriate steps to ensure that it is not disclosed. By 

The OP didn't seem to want them to disclose any personal data, just to 
talk to them about a letter they'd sent. Perfectly possible to do that 
without disclosing any personal data.

If a company refuses to talk to someone they're chasing money from then 
they've only got themselves to blame if they don't get paid. Hopefully a 
court would award costs against them too.

<a@b.invalid> wrote in message news:9b2dnVVQTt27MDDV4p2dnAA@pipex.net...
:> You really have only yourself to blame. Anybody holding personal data is
: > required to take appropriate steps to ensure that it is not disclosed. 
By
:
: The OP didn't seem to want them to disclose any personal data, just to
: talk to them about a letter they'd sent. Perfectly possible to do that
: without disclosing any personal data.
:
: If a company refuses to talk to someone they're chasing money from then
: they've only got themselves to blame if they don't get paid. Hopefully a
: court would award costs against them too.
:
:

a@b.invalid wrote in message news:9b2dnVVQTt27MDDV4p2dnAA@pipex.net...
:> You really have only yourself to blame. Anybody holding personal data is
: > required to take appropriate steps to ensure that it is not disclosed. 
By
:
: The OP didn't seem to want them to disclose any personal data, just to
: talk to them about a letter they'd sent. Perfectly possible to do that
: without disclosing any personal data.

Exactly so. All I needed was for them to listen to what I said once they 
confirmed they were recording the call. Didn't want any misunderstanding 
about what was said re their default notice.

: If a company refuses to talk to someone they're chasing money from then
: they've only got themselves to blame if they don't get paid. Hopefully a
: court would award costs against them too.

A second call by me landed in Liverpool and while it didn't start much 
better it ended how I wanted. They claim they didn't get the cancel 
instruction but have cancelled the policy as of 1 August which is when they 
renewal was due.

When I told them to remove the default notice they said they hadn't actually 
placed anything on my credit file and the threatening letter was nothing 
more than routine in the hope of getting payment ( in case I had changed 
bank accounts etc )

-- 
Regards,

Him & Her