A warning about eukhost.com and advice wanted
Hi all,
I currently host drabble.me.uk with eukhost.com . Before signing up
for the service I asked them via there online "chat" whether it was
possible to set up mail so that there was no filtering and was
assured that this was indeed possible.
Below is a quote from the transcript:
===START===
Graham Drabble: ok, can yu confirm if that allows me to turn
off all filtering?
James: Yes
James: You can set rules for your email addresses.
Graham Drabble: Good, so there's no mandatory filtering then?
Graham Drabble: Just being clear on this because I was caught
last time I picked a provider
James: ok
James: There's no mandatory filtering.
===END===
A pretty clear commitment from what I can see.
Following a few cases of mail going missing I've investigated and
discovered that they are implementing sender address verification and
rejecting incoming mail for any address that they deem invalid [0]
I've asked how this can be turned off and been told that it cannot
and that they do not consider it a filter.
I'm looking for advice regarding
a) How I can force them to provide the service they promised and / or
b) Recommendations for domain hosting that truly does offer
unfiltered incoming email
[0] I say deem invalid since they're rejecting stuff sent from
supposedly non-existant drabble.me.uk addresses even though there is
a catch all set up.
--
Graham Drabble
http://www.drabble.me.uk/
date: Sun, 20 Sep 2009 22:25:05 +0100
author: Graham Drabble
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