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date: Sun, 1 Nov 2009 18:48:30 +0000,    group: uk.tech.tv.sky        back       
Sky+HD glitch   
Overnight I copied a recording from my HD box to a DVD/HDD recorder
using the Copy command.  As you know touching any button would cancel
the copy but when I came down this morning I found the box was in a
paused state.  I analysed the recording to see what happened.

This is what I found:
The padding and about two minutes of the programme were normal then a
message flashed on the screen for about seven frames.  A couple of
seconds later the programme paused.  Then after a few seconds the
message was repeated.  The pause icon reappeared after a second.  This
was repeated at varying intervals.  But at six and a half minutes the
message (5th) lasted 54 frames.  I gave up checking the rest of the hour
after that.

The message was:
        This display does not support HDCP
        Call 08442 415161 for further information
        Please disconnect your HDMI connection
        Press BACK UP to cancel

There has been no change to the TV nor the cables and, of course, the
copying used the Scart connection, not the HDMI one.  I reran the copy
with no problem.

Any idea what caused this?

I should also mention that earlier in the evening, while looking at the
Favourites or Planner (I forget which), I kept getting flashes of a
message which was not relevant to what I was doing.  It was too fast to
read but I think it was the same message.

The previous night the HD box cut out while I was using it.  I had to
wait for the recovery routines to complete before rebooting.  BTW I have
had the power unit replaced with the satcure one.

As a side note I would mention that over the last few weeks I have had a
different message to that described above superimposed over the Planner
but in this case it has been a programme info panel not requested and
which wouldn't go away unless I changed the planner view because Backup
went to the middle menu and Select brought the message back.
-- 
Peter Pratten
Please reply in group only
date: Sun, 1 Nov 2009 18:48:30 +0000   author:   Peter Pratten

Re: Sky+HD glitch   
"Peter Pratten"  wrote in message 
news:088E3CN+fd7KFw+b@pratten.demon.co.uk...
> Overnight I copied a recording from my HD box to a DVD/HDD recorder
> using the Copy command.  As you know touching any button would cancel
> the copy but when I came down this morning I found the box was in a
> paused state.  I analysed the recording to see what happened.
>
> This is what I found:
> The padding and about two minutes of the programme were normal then a
> message flashed on the screen for about seven frames.  A couple of
> seconds later the programme paused.  Then after a few seconds the
> message was repeated.  The pause icon reappeared after a second.  This
> was repeated at varying intervals.  But at six and a half minutes the
> message (5th) lasted 54 frames.  I gave up checking the rest of the hour
> after that.
>
> The message was:
>        This display does not support HDCP
>        Call 08442 415161 for further information
>        Please disconnect your HDMI connection
>        Press BACK UP to cancel
>
> There has been no change to the TV nor the cables and, of course, the
> copying used the Scart connection, not the HDMI one.  I reran the copy
> with no problem.
>
> Any idea what caused this?
>
> I should also mention that earlier in the evening, while looking at the
> Favourites or Planner (I forget which), I kept getting flashes of a
> message which was not relevant to what I was doing.  It was too fast to
> read but I think it was the same message.
>
> The previous night the HD box cut out while I was using it.  I had to
> wait for the recovery routines to complete before rebooting.  BTW I have
> had the power unit replaced with the satcure one.
>
> As a side note I would mention that over the last few weeks I have had a
> different message to that described above superimposed over the Planner
> but in this case it has been a programme info panel not requested and
> which wouldn't go away unless I changed the planner view because Backup
> went to the middle menu and Select brought the message back.
> -- 
> Peter Pratten
> Please reply in group only

The HDCP message is caused by either  'Just one of those things' or some 
people have said DECT or mobile phones can cause it.

I used to get this a lot but since the new EPG  it has only happened once 
maybe. I cannot say it defiantly has happened at all since the new EPG, but 
when it did happen before  the only cure was a proper power on reset. Any 
thing else was just a fiddle that was temporary.

Gary
date: Sun, 1 Nov 2009 23:09:10 -0000   author:   Gary

Re: Sky+HD glitch   
In article <syoHm.17403$Sn4.1832@newsfe15.ams2>, Gary 
 writes
>The HDCP message is caused by either  'Just one of those things' or 
>some people have said DECT or mobile phones can cause it.
>
Hmm!  At the time I go to bed and this being a quiet part of a village I 
doubt it would be phones so it must be  'Just one of those things'.

>I used to get this a lot but since the new EPG  it has only happened 
>once maybe.

I'm on the new EPG.  I don't recall this before.

>I cannot say it defiantly has happened at all since the new EPG, but 
>when it did happen before  the only cure was a proper power on reset. 
>Any thing else was just a fiddle that was temporary.

I've just recycled the power on all units so will see if anything 
untoward happens again,

Thanks for response.
-- 
Peter Pratten
Please reply in group only
date: Mon, 2 Nov 2009 02:32:56 +0000   author:   Peter Pratten

Re: Sky+HD glitch   
In article <088E3CN+fd7KFw+b@pratten.demon.co.uk>, peter@localhost.co.uk
(Peter Pratten) wrote:

> The padding and about two minutes of the programme were normal then 
> a message flashed on the screen for about seven frames. 
> 
> The message was:
>         This display does not support HDCP
>         Call 08442 415161 for further information
>         Please disconnect your HDMI connection
>         Press BACK UP to cancel

You turned off the TV set connected using the HDMI connector.  Unlike SCART,
HDMI negotiates the capabilities of the TV set and this message means the
TV set is no longer responding.  

I saw this a couple of days ago while also watching on the SCART output
with a second TV set.  I just cleared the message and everything was fine.

I suspect this is new, I've not seen it before, I'm using an Amstrad HD box
with the old EPG. 

You'll need to leave the TV set on while using the COPY command. 

Angus
date: Mon, 02 Nov 2009 07:40:46 GMT   author:   (Angus Robertson - Magenta Systems Ltd)

Re: Sky+HD glitch   
In article , Angus 
Robertson - Magenta Systems Ltd  writes
>In article <088E3CN+fd7KFw+b@pratten.demon.co.uk>, peter@localhost.co.uk
>(Peter Pratten) wrote:
>
>> The padding and about two minutes of the programme were normal then
>> a message flashed on the screen for about seven frames.
>>
>> The message was:
>>         This display does not support HDCP
>>         Call 08442 415161 for further information
>>         Please disconnect your HDMI connection
>>         Press BACK UP to cancel
>
>You turned off the TV set connected using the HDMI connector.  Unlike SCART,
>HDMI negotiates the capabilities of the TV set and this message means the
>TV set is no longer responding.
>
>I saw this a couple of days ago while also watching on the SCART output
>with a second TV set.  I just cleared the message and everything was fine.
>
>I suspect this is new, I've not seen it before, I'm using an Amstrad HD box
>with the old EPG.
>
>You'll need to leave the TV set on while using the COPY command.
>
>Angus
>
The TV was in standby.  When I leave copying overnight this is always 
the case.  I don't power off unless I am going away.

I have had occasions, while watching, when the TV has momentarily gone 
to blue screen.  I had thought this might be an HD box problem by not 
sending any signal but am wondering if it could be the TV's fault; if so 
it might account for the condition you describe.  Most of the time I am 
watching SD channels via the Scart.  If I am on the HDMI connection I 
get plenty of blue or grey screens (often flashing) when changing 
channels or aspect ratios (I mean the broadcaster changes it, the TV 
does not actually change the ratio - it defaults to 4:3 not W/S).

(Thomson HD box - new EPG; Philips TV)
-- 
Peter Pratten
Please reply in group only
date: Mon, 2 Nov 2009 14:18:07 +0000   author:   Peter Pratten

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